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Prior Authorization
Some prescriptions may require prior authorization by the claims administrator.
If you're aware that your prescribed drug requires prior authorization, your doctor must contact CVS Caremark's Prior Authorization Department at 1-888-413-2723 to obtain authorization before you go to the pharmacy to fill your prescription.
If you find that the drug requires prior authorization while you're at the pharmacy, you or your pharmacist must contact your doctor, who must then contact the Prior Authorization Department.
The key is that your doctor must be the one to contact CVS Caremark's Prior Authorization Department at 1-888-413-2723.
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