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Who To Contact
Important: To enroll in your benefits or access your benefits information on the Your Benefits Resources™ (YBR) website, you’ll need to set up a unique user ID and password. You should also create security questions and answers that will allow you to access the site if you forget your password. Follow the instructions on the log-in page of YBR.

Forget your user ID or password?
Many people have multiple user names and passwords, and it can be difficult to keep them all straight. Because of this, Your Benefits Resources has built-in ways to help.
  • If you forget your user ID, you will be asked for the last four-digits of your Social Security number and your date of birth to log on.
  • If you forget your password, you will need to answer a few of the security questions you created.

Topic Web Phone
Personalized information about your benefits
Your Benefits
Resources™
1-888-ALCOA123 (1-888-252-6212)*
If you are overseas, call 847-883-0956.
Choices benefits information
 MyAlcoaBenefits.com
 
Health care benefits and claims
(Check your ID cards to identify your carriers.)
Your Benefits
Resources™


CIGNA

Highmark

UnitedHealthcare

CVS Caremark

United Concordia Dental

Davis Vision
CIGNA  1-800-814-3140
Highmark  1-800-433-9906
UnitedHealthcare 1-800-396-6505
CVS Caremark 1-888-291-6372
United Concordia Dental 1-800-433-9906
Davis Vision 1-800-433-9906
Health Savings Account
ACS/Mellon
1-866-436-8276
Life or AD&D insurance benefits and claims  
MetLife
1-800-451-4192
Retirement benefits
MyAlcoaBenefits.com
Your Benefits
Resources™
1-888-ALCOA123 (1-888-252-6212)*
    * 9 a.m. to 5 p.m., ET, M-F

Copyright © 2010 Alcoa Inc.
If there are any differences between this website and the plan documents, the plan documents will govern.